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Client Help

File Types

Work Requests
All requests must be submitted via email, or supplied digitally on CD or DVD.
When work is requested by the client, we try to complete this accurately, quickly and therefore as inexpensively as possible for the client. This cannot be achieved if work is requested in a rejected type.
Method:
1. you email us.
2a. if the request is not clear we will contact you to clarify.
2b. if the request is clear we will complete the work then email you to confirm and ask you to check all is correct.
If you would like to supply information in a format other than those listed, feel free, but your invoice will reflect the additional work undertaken.

Text and Changes
All text must be supplied in a digital format.
If information is supplied in one of the accepted formats, there can be no error on the part of flymedia with regards to spelling, grammar and punctuation. These factors must be decided upon by the client.
| Accepted text types |
| Email with text |
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| Word document |
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| PDF file |
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| Open Office Document |
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| Rejected text types |
| hand written or typed words on paper |
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| scanned hand written or typed words then emailed digitally |
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| words spoken over the phone |
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| words left on answer machine |
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| SMS text messages |
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Images
Images can be supplied in a digital format or as a hard copy.
If files are supplied in a digital format, they must be named consistently. All files to be named in lower case, no special characters and all spaces replaced with underscores (_). e.g.: 'picture_of_a_dog_01.jpg' NOT 'Picture of a Dog.jpg'
| Accepted image types |
| Adobe Illustrator / Macromedia Freehand |
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| Adobe Photoshop |
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| TIFF, EPS, PDF |
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| Compressed files: JPEG, GIF or PNG * |
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| Photographs |
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| Digital Prints * |
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* Please note that compressed file types do not readily lend themselves to adaptation and editing, so we recommend that you try to supply files in their best available quality.

Other
links:
If you would like to indicate a website link, it should be done as follows:
text text text 'link text' (http://www.website.com) text text text.
you would write:
our website design company 'flymedia' (http://www.flymedia.co.uk) is very good.
it would show on the internet as follows:
our website design company flymedia is very good.
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Work - highlights


102 Dalmatians

ArtPraxis

Blakes International

Celebrity Big Brother

Cluedo

Comic Relief

Coyote Ugly

Debenhams

Dinosaur

Dorothy Perkins

Ergo

High Fidelity

Hudsons Property

it is what it is

IT Network

Keatons Property

Last Train

SKY Digital

VFAG

Vinnie Jones

Vogue




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